Privacy Policy

Trellebystrands Camping AB

Last updated: February 2026

What is a privacy policy? This policy describes how we at Trellebystrands Camping AB (Corporate ID 556839-1428) store, use, and protect your personal data, as well as your rights regarding its processing.

What is your approach to privacy and confidentiality? At Trellebystrand , we Trellebystrand a high priority on ensuring that you, as a guest, feel safe and secure with us, which also includes the handling and storage of your personal data. We are constantly working to improve and stay up to date on current legislation to remain at the absolute forefront in this regard. We take the careful and responsible handling of your personal data very seriously, and it is a top priority for us.

What personal information do you collect about me? We collect information that helps us provide our services to you, including:

  • Email
  • Name
  • Address information
  • Phone number

When you book a sauna online, we also collect the selected time, number of people, and any comments so that we can process and manage your reservation.

How is this information used? We collect this information for several reasons. Partly to make your booking and stay with us possible and as smooth as possible, but also to be able to send you information, offers, and newsletters. In accordance with GDPR regulations, we will continue to collect as little personal data about you as possible.

The legal basis for processing booking information is the performance of a contract (GDPR Art. 6.1.b). For marketing and newsletters, the legal basis is your consent (GDPR Art. 6.1.a).

Payments for online bookings are processed by our payment provider, Stripe—see the section on third-party services below. We never store your card details.

How long is the information stored? Data related to bookings and payments is stored for 7 years in accordance with the Accounting Act, after which it is automatically deleted.

Information stored for the purpose of sending out offers or newsletters will be retained until you withdraw your consent.

Where is the information stored? Your information is stored on servers within the European Union, and we use advanced IT systems to ensure that your data is stored securely.

Third-Party Services and Data Processors We use the following third-party services to process personal data on our behalf. All data processors are bound by data processing agreements and may only process data in accordance with our instructions.

  • Stripe Inc.(payment processing) — When booking a sauna online, payments are processed by Stripe. Stripe stores and processes card information and is certified under PCI DSS Level 1 — the highest security standard for card payments. Stripe is a U.S. company, and any transfer of personal data to the U.S. is carried out in accordance with the EU’s Standard Contractual Clauses (SCCs), which ensure an adequate level of protection. Read more inStripe’s privacy policy.
  • Email service— we use an email service to send you booking confirmations and receipts.
  • CampingOnline Sverige AB(559203-1107) — a provider of camping reservation systems. We process your personal data to facilitate reservations, check-in, and check-out. Read more inCampingOnline’s Privacy Policy.
  • Surfboard Payments AB— payment processing for campground reservations. We handle card information for online bookings, self-check-in, and self-check-out. We never store card information.

We never share your personal information with third parties for marketing purposes.

What rights do I have regarding my personal data that you hold?

  • Right of access:If you wish, you may request a copy of all the personal data we hold about you.
  • Right to rectification:If you believe that your information is incorrect in any way and needs to be corrected, you have the right to request that it be corrected.
  • Right to erasure:If you wish to have your personal data deleted from our records, you may request this, and provided that no law (such as the Accounting Act) prevents us from doing so, we will comply with your request.
  • Data portability:In certain cases, you have the right to receive copies of your personal data in a structured, commonly used, and machine-readable format so that you can transfer them. This right applies to personal data that you have provided to us yourself and where the legal basis is either consent or the existence of a contract.
  • Withdraw consent:You can withdraw your consent to share your information or to receive our marketing materials, newsletters, or other communications at any time. You can do this either by unsubscribing from the newsletter, for example, or by contacting us directly.
  • Right to object:You have the right to object to the processing of your personal data based on a balancing of interests.
  • Complaints:You may file a complaint directly with us or with the Swedish Data Protection Authority (IMY), which oversees the application of the General Data Protection Regulation, if you believe that we are processing your personal data in violation of the law.

If you wish to exercise any of these rights, please contact us by email (trellebystrand) and we will assist you.

Video Surveillance Trellebystrands Camping AB has chosen to monitor both indoor and outdoor areas using video surveillance with recording.

Clear signage is located at the welcome sign, at the entrance gate, and at the reception desk—a total of three signs strategically placed. The signs direct visitors to the website for further information. The same information available on the website is also available at the reception desk.

We use video surveillance based on a balancing of interests, whereby our legitimate interest in surveillance—to protect guests, employees, and company property, as well as to document any violations of the law—outweighs the data subjects’ need for protection of the personal data processed in connection with the recording.

The purpose of the monitoring is to:

  • Ensure a healthy and safe work environment for employees
  • Monitor the facility (outdoor areas, barriers, containers)
  • Improve customer service
  • Prevent and investigate thefts and break-ins

The recorded footage can be accessed by company management. Other staff members only have access to real-time footage. Camera monitors are located in the office and at the cash register.

The recorded footage is stored for a maximum of one week and can be made available upon request to anyone who wishes to view it, in accordance with the GDPR’s data protection regulations. To access the recorded footage, you must provide proof of identity and specify the date and time of your visit.

No information will be disclosed to third parties except in the event of a criminal investigation, in which case it will be disclosed to the Swedish judicial authorities.

If you believe that our video surveillance violates the law, you can file a complaint with the Swedish Data Protection Authority. For more information about your rights, visit imy.se.

Policy Updates Any updates to this policy will be posted on this page.

Data Controller

If you have any questions about the policy, please contact:

Trellebystrands Camping AB (556839-1428) Träleberg 340 453 92 Lysekil Phone: 0523-12183 Email: trellebystrand